Reference

Terms That Govern Your 3ok Account

These terms set out what you agree to when you open and use a 3ok account — covering deposits via bKash, Nagad or Rocket, how your wallet works, and what we expect from each other.

Account eligibility rulesWallet and payment termsBangladesh-region accessAccount conduct policy

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What These Terms Actually Cover

3ok Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 3ok, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — logging in, depositing through bKash, Nagad or Rocket, placing wagers, requesting withdrawals, and contacting support. We may

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update these terms when our services change; we will notify you through your registered account before material changes take effect, and continued use after that notice counts as acceptance. These terms do not override any applicable law in your jurisdiction. Where local law restricts or prohibits
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online gaming, it is your responsibility to check whether you are eligible to use 3ok. We do not make eligibility decisions on your behalf. Accounts found to be in breach of these terms — including duplicate accounts, use of another person's payment details, or attempts to
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manipulate game outcomes — may be suspended pending review. Any funds held in a suspended account wallet remain subject to verification before release. If you disagree with any part of these terms, the correct step is to close your account and stop using the service rather
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than continuing under protest.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Questions About Your Terms

If something in these terms is unclear, or you want to raise a concern about how they have been applied to your account, reach out through any of the channels below. We aim to respond to terms-related queries within one business day.

HOW WE OPERATE

How 3ok Applies These Terms

We enforce these terms consistently and document every account action so that disputes can be reviewed against a clear record. Here is how we handle the areas that matter most to your account.

Account security

Your account is protected by OTP verification on login. If we detect unusual access, we pause the session and ask you to re-verify before any wallet action proceeds.

Payment verification

Withdrawals to bKash, Nagad or Rocket are matched against the wallet name on your account. Mismatches trigger a manual check before funds are released.

Data retention

We keep account and transaction records for as long as required by applicable law and our internal audit policy. You can request a summary of your data through support.

Term change notice

Material changes to these terms are communicated via your registered account before they take effect. Minor clarifications may be updated without prior notice.

Common Questions on These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, live chat is the fastest way to get a direct answer.

Yes. Every deposit and withdrawal through bKash, Nagad or Rocket is covered by these terms alongside each provider's own transfer conditions. Both sets of rules apply at the same time.

Access depends on your local law and whether 3ok is available in your region. It is your responsibility to confirm that online gaming is permitted where you are before opening an account.

Funds in a suspended account wallet are held pending a verification review. We do not forfeit balances without completing that review and notifying you of the outcome in writing.

We notify you through your registered account before any material change takes effect. Continuing to use 3ok after that notice means you accept the updated terms.

Contact support via live chat or email with your account details. We will compile a summary of your data held under these terms and send it to your registered contact within a reasonable timeframe.

Opening duplicate accounts, using another person's bKash or Nagad details, and any attempt to manipulate game results are all breaches. Confirmed breaches may lead to account suspension pending review.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your 3ok Account

Questions About Your Terms

How 3ok Applies These Terms

Account security

Payment verification

Data retention

Term change notice

Common Questions on These Terms

01 Do these terms apply to deposits made through bKash, Nagad and Rocket?

02 Can I use 3ok if I am based in Bangladesh?

03 What happens to my wallet balance if my account is suspended?

04 How will I know if these terms change?

05 How do I request a copy of my account data?

06 What counts as a breach of these terms?

Terms & Conditions

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